Privacy policy
Last updated: May 14, 2026
LUZOR STORE ("we," "us," "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit luzorstore.com or make a purchase.
Information we collect
Information you give us: Name, email, shipping address, billing address, phone number, payment details (processed securely by Shopify Payments — we never store full card numbers).
Information collected automatically: IP address, browser type, device info, pages visited, items viewed, time on site (via cookies and analytics tools).
Information from third parties: We use marketing pixels from Meta (Facebook/Instagram) and TikTok to understand ad performance and serve relevant ads.
How we use your information
To process and ship your orders. To send order confirmations, shipping updates, and customer service replies. To send marketing emails (only if you opt in — you can unsubscribe at any time). To improve our website and product offerings. To prevent fraud and protect our business.
Cookies
We use cookies to keep your cart saved, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some parts of the site may not work properly.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the business (Shopify, Klaviyo, Zendrop, payment processors), shipping carriers to deliver your orders, and legal authorities when required by law.
Your rights
You can request a copy of the personal information we have about you, request that we delete your information, opt out of marketing emails at any time (unsubscribe link in every email), or email hello@luzorstore.com for any privacy-related requests.
Children
LUZOR STORE is not intended for users under 18. We do not knowingly collect information from minors.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact
Questions? Email hello@luzorstore.com.